FAQ
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No.1 | When should I expect my order(s) to ship?
We ask that you give us 1-2 days for processing. However, most orders are usually processed and packed the same-day you place your order.
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No.2 | What is your return policy?
While we hope you love your items, we understand that sometimes it just doesn’t work out!
If this is the case, you can return your items by logging in to your account and selecting "return" under orders. Please contact us via email if you need any assistance.
Only un-used items with all original packaging will be accepted for return. If eligible for return, we will provide you with a return label.
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No.3 | How can I get in touch about my order?
Contact UsAfter your order is fulfilled, you will receive an email with all the order details and tracking information. If you have any questions, you can always contact us via email at customerservice@shophouse
ofhappy.com
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